Tellus evv user guide. , is the leading EVV provider/software manufacturer and founding member of the National EVV Association, providing EVV software and claims processing technology designed specifically for the home health and long-term care markets. Tellus EVV compares prior authorizations, schedules and rendered service data to ensure compliance and allows you to review claims prior to submission. Tellus, LLC. Quick Start Guide Ready to start setting up your organization for Electronic Visit Verification? Use this guide to learn the basics. Otherwise, the state is subject to incremental FMAP reductions up to 1% unless the state has both made a “good faith effort” to comply and has encountered “unavoidable delays. With the federal electronic visit verification (EVV) mandate taking effect on January 1, most home care agencies are still wrapping their heads around EVV compliance. Unauthorized access to or improper use of PHI may subject you to criminal prosecution and/or civil penalties. Evv Admin Dashboard Tellus EVV Dashboard Tellus, LLC, Deerfield Beach. ) Tellus sends a secure email with the EDI URL, User Name, and Password. The app allows you, the caregiver, to view your schedule, get turn-by-turn directions to the recipient’s location and track mileage in real-time using your smart device’s built-in GPS, and verify visits on location, making it easy and efficient Click a topic below: Mobile App Overview Installing the Mobile App Android Apple iOS Updating your App Updating Tellus EVV on an Android Device Updating Tellus EVV on an Android Device Self-Registering Logging In Forgetting your Password Changing Your Password Accessing the Main Menu Changing the Time Period View on the Home Page Accessing Help Mobile Caregiver+ is a top provider for mobile care delivery, used for electronic visit verification (EVV). Important: If you need assistance, please use one of the “Get Help” methods listed on our EVV page as our feedback survey is only checked weekly. com, with agency name, address, contact name, email, phone #, EIN and NPI combinations, plus the name of your EVV vendor (Generations. FIRST STEP in Using EVV: Tellus EVV+ Mobile App Learn how to check in, check off, and check out. ROLES: Roles for within the State EVV solution are as follows and can be reviewed in the Netsmart Admin User Guide. This site includes business, technical, and user documentation for the Electronic Visit Verification (EVV) product. If a provider agency plans to use Kentucky’s state-sponsored EVV solution, known as Tellus EVV, PDS employees will need to access the Tellus EVV+ mobile application. Below are the specifications for devices compatible with Tellus EVV. We will no longer accept paper claims for dates of services on or after October 1, 2019. Register for Tellus EDI process by sending an email to FLEVVSupport@Conduent. com for information about integration and next steps. • Accurately and easily… Do whatever you want with a Tellus EVV Mobile App User Guide - Nebraska Department of : fill, sign, print and send online instantly. • The alternate EVV vendor must complies with all requirements of the Cures Act, and that their EVV vendor integrates with Netsmart. 0 EVV 3rd Party Integration User Guide This document was written for use with MatrixCare Home Care December 2021 (v1. Warning! This application provides access to HIPAA Protected Health Information (PHI). Tellus EVV+ Mobile App User Guide (English) (Spanish) EVV Mobile User… Oct 10, 2025 · How to perform a simple user check: Login into your Netsmart EVV Provider Portal Go to Main Menu in Upper Left Scroll Down to Reports and run the User Report Main Menu Go to Users tab Review and manage who should stay active or inactive. If you are unable to participate in the ‘live’ training, you can register to listen and watch the prerecorded training. For a short WLPH \RX PD\ QHHG WR continue using the existing AHCA EVV application IRU WKRVH VHUYLFHV XQWLO WKH\ are migrated to the multi-payer solution. Our “Get Help” options are staffed with support team members who are ready to assist! STEP BY STEP GUIDE TO USER UPLOAD 12/9/2020 EVV Congratulations! You have received your Username and Password and now you are in the Tellus Admin Console! After you login to the Tellus Admin Console displayed below: Locate the arrow that is pointed to the main menu. Evv Admin Dashboard Tellus EVV Dashboard Learn how to navigate and use the Tellus EVV Provider Portal for managing services efficiently. With it, you can quickly and easily: • View schedules and care plans. . From a concise overview of the app’s purpose and target audience, to a detailed breakdown of key features and user scenarios, we’ll equip you with everything Tellus EVV provides a downloadable Mobile App that you can access on your smartphone or tablet. This maximum security is to ensure that the client’s information within the Tellus EVV Mobile application is protected and secured. If you are an Agency Provider with third party EVV vendor, including Therap EVV user, you only need to register for the “Claim Console” training. Register for Tellus EDI process by sending an email to EDIsetup@4tellus. Provider Toolkit Quick Start Guide Step-by-Step Guide to User Upload Frequently Asked Questions Admin User Guide and Videos Claims User Guide Adjusting Claims Adjusting Duplicate Claims Mobile App User Guide and Videos Cancelling a Visit in the Tellus Admin Portal How to Create Repeat Visits Resolving Critical PNOT Errors Resetting Your MY EVV is a technology company , provides you the best services with the latest technology. Administrator (Admin): An individual or individuals assigned and responsible for running an agency or organization also known as: Administrator, Billing Agent, Scheduler, Human Resources, Office Manager, Agency Owner, Service Broker/Case Manager, Fiscal Agent. The System Administrator (including Lead Analysts who submit their own claims) needs to complete the following tasks in the Tellus EVV Administrator Console: Main Menu: Located at the top left of the screen, the menu provides options to update your profile, choose face or fingerprint ID if your device offers this, change or update your password, get additional help with the mobile application, view linked provider agencies, choose the display language for the application, review Netsmart’s privacy policy, and log out. Users that are assigned the role of Provider Viewers will have access to view data for all Recipients in the provider agency. Get instructions & setup guide for your EVV Device. How to Upload Users By Pernicano, Christopher (Deactivated) Add a reaction Download All This process of linking the Users with the BA Group will trigger an automated email to each User with their user name and password, which will allow them to log in to the Tellus eVV System on their Mobile Application. Going forward, the Tellus eVV mobile application may be found in the Apple/Android store as Mobile Caregiver+ and the Admin Console/Provider portal will also be rebranded as Mobile Caregiver+. Provider Administrators should review their agency user list and assigned user privileges every 90 days to ensure accuracy and update accordingly. Introduction This document specifies the hardware and software requirements for the following end-users of the Tellus eVV Solution: This implementation is very similar to the AHCA EVV system. Netsmart offers several options in electronic visit verification software, with an EVV dashboard, designed for your unique business requirements in different fields. To manage users, refer to the Mobile Caregiver+ Provider Portal User guide pg. A guide for using the Netsmart Mobile Caregiver+ Administrator Console, Mobile Application, and Claims Console for Medicaid providers, as well as other helpful EVV information. Electronic Visit Verification (EVV) for Medicaid Services Provider Responsibility: Submitting True and Accurate Claims - Deeper Dive (Independent Providers Only) Tellus eVV rebranding to Mobile Caregiver+ on July 8th Mobile app The Tellus eVV+ mobile app will be renamed to Mobile Caregiver+ after the normal release on July 8th. We anticipate that the mobile app will be available for all users by approximately 10pm Central Time. But some states and agencies have been using EVV for years to curb Medicaid fraud. This software allows for claims processing for home health and long-term care markets. Individual Users may also add themselves to the Tellus eVV System from the Mobile Application. MatrixCareTM Home Care Tellus v2. This comprehensive guide is your indispensable tool for navigating the app’s features and functions, ensuring a smooth and efficient experience. 73) or greater. Securely download your document with other editable templates, any time, with PDFfiller. • The EVV visit data present in the alternate EVV vendor solution will be transmitted to Netsmart once the integration is in production. • Check in, check off care tasks and check out. If the User chooses this method, once the User completes the steps below, they must notify the System Administrator to then complete the steps for Option A above. Tellus eVV Solution A Quick Thanks to You! • During this COVID-19 pandemic, Tellus & Aetna want to take the time to truly thank the men and women risking their lives every day to support and care for at risk individuals in the home health sector. One of those agencies was the inspiration for Tellus EVV. 106 . Monitor: A Mobile Caregiver+ User Role that grants a User limited view-only access to scheduling and Recipient data in an agency’s EVV Portal; Provider Viewers can view, but are not allowed to edit, scheduled visit data and Recipient data. ” Please see below for a list of EVV resources to assist states in EVV System Administrator: Setting Up Your Tellus Account EVV System Administrator To-Do List. 193 likes · 3 were here. This section has information that is helpful for Billing Provider Administrators use of the Tellus EVV Billing Provider Portal How to Upload Users IVR Flow Diagram Billable Arithmetic Enhancement EVV allows providers to clock in and out of service appointments using an application on their smartphone or other electronic device. Mobile Caregiver+ is a solution that has successfully been implemented across multiple states, managed care organizations, and thousands of providers. What is happening? Effective July 8, 2021, the Tellus name and brand will transition to Netsmart on both the mobile app and Admin console/Provider portal. Additional information and detailed instructions for using the Georgia Department of Community Health’s EVV solution (Tellus EVV) are available in the following user guides. Providers will be able to record the exact date, time, service provided, and location of a visit. Mobile Caregiver+ (formerly Tellus eVV+) is a powerful, HIPAA-compliant Electronic Visit Verification solution for personal and home health care delivery. Mobile Caregiver+ is an easy-to-use solution for Electronic Visit Verification. The release will start at 6pm Central Time. Mar 30, 2025 · Tellus EVV App Quick Reference Guide unlocks the secrets of seamless EVV transactions. Tellus is a leading provider of comprehensive Electronic Visit Verification technology and Mobile Health Solutions for #homecare #homehealth Identified third-party EVV vendors If you are working with a 3rd party EVV Vendor, please contact Tellus at integrations@4tellus. User Management: Provider administrators are required to audit and maintain their EVV users and assigned privileges within the Therap solution (if applicable) and the Therap Aggregator. Includes initial setup and training links + AI-assisted Q&A & PDF Download. Email or Username Password Introduction This document specifies the hardware and software requirements for the following end-users of the Tellus eVV Solution: Creating a manual shift Creating a PTO shift Submitting a timesheet for payment Changing your password in the EVV Portal Changing your language in the EVV Portal Changing Notification Settings in the EVV Portal Saving a favorite or bookmark in a desktop browser Consumer Enrollment Changes Adding a Timesheet How to Rotate a Smart Phone to see EVV Device Quick Start Guide Congratulations! You are now the new owner of an electronic device acquired through the EVV Device Voucher Program. Guidance States must require Electronic Visit Verification (EVV) use for all Medicaid-funded PCS by January 1, 2020 and HHCS by January 1, 2023. The only difference is that Simply is LPSOHPHQWLQJ a multi-payer version of the Tellus eVV solution. Tellus has implemented a security password process that will prompt the user to change their password when it has expired. The following terms are used throughout the application and throughout this User Guide. EVV Feedback Survey If you have any feedback that you would like to share with us, this is the place to do it. Provider Viewer: A Mobile Caregiver+ User Role that grants a User limited view-only access to scheduling and Recipient data in an agency’s EVV Portal; Provider Viewers can view, but are not allowed to edit, scheduled visit data and Recipient data. Check the status of your support requests Search our online Knowledgebase for answers to common questions Track Known Issues for the Mobile Caregiver+ (Tellus) solution Click here to view a recorded training webinar on the new support portal. Click here to view a step-by-step guide on how to log into Netsmart Connect. Complete subscription agreement with Tellus/Netsmart. Tellus eVV is a powerful, HIPAA-compliant Electronic Visit Verification solution for home health care delivery. Home Health Services Electronic Visit Verification (EVV)NEW VENDOR EFFECTIVE 10/01/2024As a result of a recent competitive procurement, the Agency has contracted with HHAeXchange as our EVV vendor to offer a system to fee-for-service (FFS) providers at Common Provider Issues and Support Contacts “Cheat Sheet” Run across any of these common issues or questions while using the State EVV solution (Tellus EVV)? Use this guide to know who or where to reach out to for support. Provider Admin — This role allows the User to view and edit information in the Administrator Console. zmk7s, fniqr, xpyqp, jaeh2, t60zp, 5j7cg, mlxo, cr5yat, 8limc, snxmi,